How the ‘hostile environment’ and online-only services stop the vulnerable from using the NHS

Trying to access public services without an internet connection is increasingly difficult. Getting care without secure immigration status is even harder. Matteo Besana (Doctors of the World) Laurence Lessard-Phillips, Lin Fu, Antje Lindenmeyer and Jenny Phillimore (University of Birmingham) explain the findings of a study into people who struggled to obtain healthcare during the pandemic.