As employees and consumers speak out, how can corporations meet expectations?

External review, however crude, can improve the status quo. And today, it is no longer the sole remit of a handful of for-profit, activist investors. Free data and mobilised informal networks have enabled previously fragmented voices to amplify. Armed with a social media account and an opinion, the reach of any one person is limited only by their conviction, stamina, and, ideally, the quality of their insights.