Information systems/technology evaluation practises: evidence from UK organisations

Galliers, R. D., Ballantine, J. & Stray, S. J. (1999). Information systems/technology evaluation practises: evidence from UK organisations. In Willcocks, L. P. & Lester, S. (Eds.), Beyond the It Productivity Paradox: Assessment Issues (pp. 123-150). John Wiley & Sons.
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