Book review: behind the screen: content moderation in the shadows of social media by Sarah T. Roberts

In Behind the Screen: Content Moderation in the Shadows of Social Media, Sarah T. Roberts explores the work conditions and experiences of people employed in ‘commercial content moderation’, drawing on interviews with those tasked with detecting and removing harmful and upsetting online content. As the problems faced by CCM workers reveal the economic, social and political distortions of the digital age, this book will be of interest to social science researchers as well as anyone who is a user of social media, writes H. Guney Akgul.