Information transparency and customer churn:evidence from the insurance industry
Cheng, Aaron
; Li, Ting; and Pavlou, Paul A.
(2017)
Information transparency and customer churn:evidence from the insurance industry.
In: Workshop on Information Systems and Economics, 2017-12-13 - 2017-12-15, Le Meridien Seoul Gangnam Hotel,Seoul,Korea, Republic of,KOR.
(Submitted)
| Item Type | Conference or Workshop Item (Paper) |
|---|---|
| Departments | Management |
| Date Deposited | 17 Dec 2019 12:24 |
| URI | https://researchonline.lse.ac.uk/id/eprint/102934 |
ORCID: https://orcid.org/0000-0002-2070-3761