Towards digital era governance: lessons from the Australian experience

This chapter applies the Australian experience to digital era government and governance. Based on original research the chapter includes an analysis of in-depth interviews with digital change thought leaders in Australia exploring the intended shift towards the establishment of digital era governance in the Australian public sector. The chapter explores the background and context to change, especially the role of the Turnbull government. It then examines the barriers to change, including cultural, legislative and resource barriers.