Items where Author is "Van Dael, Jackie"

Item Type No Grouping

Getting the whole story:integrating patient complaints and staff reports of unsafe care. (2022) Van Dael, Jackie and Gillespie, Alex and Reader, Tom and Smalley, Katelyn and Papadimitriou, Dimitri and Glampson, Ben and Marshall, Daniel and Mayer, Erik picture_as_pdf

Learning from complaints in healthcare:a realist review of academic literature, policy evidence and front-line insights. Van Dael, Jackie and Reader, Tom W. and Gillespie, Alex and Neves, Ana Luisa and Darzi, Ara and Mayer, Erik K. picture_as_pdf